Frequently asked questions

Engraving

What can I have engraved?

Names, a date or a few words, depending on the piece. The detail is on the How to personalize your piece page.

Which characters can I use?

Letters A to Z without accents (capitals included), numbers, spaces, full stops and slashes. Accents and other characters are refused: write Léa as Lea, for example.

How many characters can I engrave?

14 characters maximum per personalization field, spaces and punctuation included. This limit is confirmed by the manufacturer and is the same on every engravable piece. The field stops at 14 characters, so you always see exactly what will be engraved.

Is the engraving made exactly as I type it?

Yes. Spelling and capitals are reproduced as entered, so read your text back before confirming.

Can I change my engraving after ordering?

Yes, until your order has been sent for production: contact us as soon as possible at info@chrune.com. Once production has started, the engraving can no longer be changed.

Materials

What are the pieces made of?

Every piece is stainless steel: a material that does not rust, deform or tarnish.

Are they suitable for sensitive skin?

The manufacturer describes the bracelet as hypoallergenic. For the other pieces we have no documented statement, so we prefer not to claim one. If you have a known metal allergy, treat that as unconfirmed.

How do I look after my piece?

Wipe it with a soft dry cloth, keep it away from household products, and avoid anything abrasive on the engraving. The full detail is on the Caring for your jewellery page.